Job Description
Date: Apr 25, 2019
Job Summary:
We are now looking for a 1st Level Operations professional. This job role is responsible for the coordination, support, management and execution of reactive maintenance activities to ensure that services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.
Responsibilities:
You will support the following systems and functions: Event management Incident management Remote site access control Legal request execution Billing operations Assurance support activities
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Education:
- Academic degree, minimum on bachelor level, in engineering (IT, Telecom)
Minimum years of experience:
- 3-5 years’ experience of deploy system test and lead testing team.
Domain experience:
- Area of expertise – ISEB/ISTQB software testing qualifications would be an advantage
Requirements:
- Knowledge sharing & collaboration skills
- Problem solving & creative thinking
- Ericsson knowledge
- English skills
- Delivering results & meeting customer expectations
- Analyzing
- Working with people
- Manage instructions & procedures
- Applying expertise & technology
Why is Ericsson a great place to work?
Ericsson is world’s leading provider of communications technology and services. Our offerings include services, consulting, software and infrastructure within Information and Communications Technology.
Using innovation to empower people, business and society, Ericsson is working towards the Networked Society: a world connected in real time that will open opportunities to create freedom, transform society and drive solutions to some of our planet’s greatest challenges.
We are truly a global company, operating across borders in over 180 countries, offering a diverse, performance-driven culture and an innovative and engaging environment. As an Ericsson employee, you will have freedom to think big and the support to turn ideas into achievements. Continuous learning and growth opportunities allow you to acquire the knowledge and skills necessary to progress and reach your career goals. We invite you to join our team.
Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.
Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.
Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.
Primary country and city: Rwanda (RW) || || Kigali || ServEng
Req ID: 278577
For more information, please visit https://jobs.ericsson.com/jobs