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UCC Student Portal login

May 20, 2025
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    The UCC Student Portal, known as myUnion, provides single sign-on access to all essential college services including email, Canvas, and Self Service . Here’s everything you need to know to log in successfully:

    Initial Setup Steps

    • Visit the myUnion Login Page
    • Enter your myUnion username (typically firstname.lastname)
    • Update your initial password
    • Set up Two-Factor Authentication (2FA)
    • Configure Account Recovery options

    Username Format

    • Format: firstname.lastname
    • Example: John Smith → john.smith
    • Check your welcome email if unsure
    • Contact techsupport@ucc.edu if you need assistance

    Password Management

    • Initial password is sent to your application email
    • Reset process:
      1. Visit myUnion login page
      2. Click “Forgot Password?”
      3. Follow reset instructions
    • If reset fails, contact techsupport@ucc.edu

    Setting Up Two-Factor Authentication

    Option 1: Okta Verify (Recommended)

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    • Download Okta Verify app
    • Log in to myUnion
    • Select “Okta Verify Setup”
    • Scan the provided QR code
    • Confirm setup by approving test notification

    Option 2: Google Authenticator

    • Download Google Authenticator app
    • Log in to myUnion
    • Select “Google Authenticator Setup”
    • Scan the QR code
    • Enter the verification code shown in the app

    Account Recovery

    Add a backup email or phone number to recover your account without contacting support:

    • Log into myUnion
    • Go to settings
    • Add recovery contact information

    Troubleshooting

    If you receive an “Unable to Sign In” error:

    • Try the “Forgot password” or “Unlock account” option
    • Clear your browser cache
    • Use an incognito/private window
    • If issues persist, contact techsupport@ucc.edu with your IP address

    Available Services

    Once logged in, you can access:

    • College Email
    • Canvas
    • Self Service for registration and records
    • Student Planning tools

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