Title: Head of IT
Location: Kampala, Uganda or Kigali, Rwanda
Reports to: COO, Jibu
Apply by: April 9th, 2019
Start Date: May 1st, 2019
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About Jibu:
Jibu is a social enterprise pioneering a powerful new model that provides opportunities for entrepreneurs in underserved, emerging market communities to own businesses that ensure access to basic human necessities, with water as an anchor product. Jibu has scaled a network of locally owned, financially independent and self-sustaining franchises that provide safe drinking water to their communities while offering life-changing training and employment. Driven by a belief in the power of eye-to-eye partnership to unleash latent entrepreneurial talent, Jibu is transforming the challenge of addressing basic human needs into an expansive opportunity that allows thousands of entrepreneurs to build lasting solutions, one neighborhood at a time. The company’s ultimate vision is to train, finance, and grow a network of co-invested business owners who will revolutionize the way critical resources participate in emerging markets. For additional information, please visit: //jibuco.com/
The Successful Candidate:
Jibu is looking for an experienced professional with demonstrated ability to provide leadership, training, and IT support in a fast-paced, growing business in a developing market.
Successful candidate will:
● Excel in clear communication with both IT developers and non-technical
stakeholders.
● Be proactive in identifying and eliminating problems.
● Be a self-starter who thinks critically and problem-solves quickly.
● Believe no task is below them; no challenge is beyond them.
● Is adaptive and can translate user feedback and needs into technical specifications.
Essential Duties and Responsibilities:
1. Lead Software Development for SEMA, Jibu’s in-house POS/CRM software
o Deeply understand SEMA schema, design, and code
o Innovate and drive new software solutions to help Jibu grow, in close
collaboration with country directors, Marketing, Franchise Support,
Production & Quality, Finance, Training, and Supply Chain functions.
o Lead the software development process; Validate and specify feature
requests, develop the big-picture road map, facilitate the prioritization
process and coordinate the implementation with software developers.
o Liaison between Jibu internal stakeholders and software developers
o Lead the maintenance of the App: Collect and consolidate user feedback
and bug reports, translate the bug reports to feature requests,
troubleshoot and provide day-to-day support
o Manage the Version log
o Implement new versions across the Jibu network and identify critical
training points.
o Co-develop training materials with training manager.
2. System Administration for cloud software such as Google Suite, mWater, and SEMA.
3. Oversee internal IT infrastructure
o Office hardware
o Internet
o Determine office IT support strategy
4. Lead IT Training and capacity building for Jibu staff and partners, many with
limited technical experience
o Develop and improve training resources
o Deliver trainings for groups or individuals, including train-the-trainer
o Onboard new staff in productivity tools necessary for their jobs
5. Provide hands-on IT help as necessary
6. Travel: 10-25%
Qualifications
Diploma (required) or Bachelor’s degree (preferred) in Information Technology, Computer Science, Software Development, or a related field.
● Specific experience using
o JavaScript (required) and ReactNative (preferred) to create and modify
Android Apps
o MySQL for Database Management (preferred)
o Git and GitHub for version control and collaboration (preferred)
o Third-party APIs (preferred)
● At least 2 years of management-level experience in software development.
(preferred)
● Experience in working for a young emerging market company
● Cultural knowledge and experience working in an emerging market context.
(preferred)
● A team player with a sense of adventure wanting to make a difference. (required)
● Near perfect English language skills (required), additional local languages
(preferred).
Compensation: Commensurate with experience
To apply
Send CV or resume and cover letter to jobs@jibuco.com. Due to the volume
of applications, we may not be able to respond to every individual application we
receive. If you do not receive an invitation for an interview from us within 4 weeks of
applying, please consider your application unsuccessful.
For more information,please download https://jibuco.com/wp-content/uploads/2019/03/headofitjibu.pdf