Africa Improved Foods (AIF) is a Public-Private Partnership focused on addressing malnutrition through the production of nutritious, high quality fortified foods.

AIF Ltd is looking for a self-motivated, qualified individual with the right attitude and a passion for innovation to join our young and energetic team on the position of ICT Coordinator.

General job information

Department: IT & Business Support
Reporting line: IT & Business Support Manager
Contract terms: Open ended Contract

Key responsibilities

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Responsible for running the IT environment daily: taking care of all needed maintenance and support
activities to ensure a secure and highly available IT infrastructure and office services.
• Responsible for the File server and ERP server needed for delivering a stable working environment for all
office and ERP users. This includes taking care of back-ups, storage, and all routine IT maintenance.
• Responsible to investigate possibilities to improve the efficiency of the ICT infra and – office environment
and local Business applications.
• Responsible to support, promote and stimulate end-users in optimal usage of the ICT office environment.
• Responsible to advise and support end-users as a ICT User Help service
• Responsible to coordinate the ICT services, being to liaison to local IT vendors or cloud providers.
• Responsible to judge, guide and control complaints and escalations.
• Responsible to interpret and translate business requirements regarding the ICT infrastructure.
• Responsible for the management of hardware spares and maintenance contracts.

Job requirements

Degree in Information Technology, Networking, Communication Systems, or any other related field.
• Proven record of problem-solving and project management skills.
• Minimum of 4 to 6 years’ working experience in Network, System and Database Management
• Must have in-depth knowledge of Microsoft Windows, Service desk and Network administration.
• Experience in Web development, virus removal, cleaning infected hard drives and stripping hardware after a
security breach occurs are the vital skills of an IT Coordinator.
• Must have knowledge of or experience in cloud architecture.
• Experience with databases, database storage systems and phone systems are required as well.
• 2- 3 years proven experience using SAP B1 system
• Proficient in Oracle Databases.
• Having Sound Knowledge of Database Concepts and expert Knowledge in Database Administration on MS
SQL Server / Oracle DBMS.
• Knowledge of MS.Net Framework Development Skills.
• Translating business needs into analytics/reporting requirements, report development skills using Business
Intelligence
• Must have excellent oral, presentation, writing and reporting skills.
• Leadership skills with positive attitude of ‘can do’ approach.
• Ability to work with minimum supervisionStrong interpersonal skills
• Fluent in English and Kinyarwanda (both verbally and in writing), French is an added value.
• Must be Rwandan

Application Guidelines

All applications including application letter, curriculum vitae and academic qualifications should be submitted in
single PDF File via this email: recruitment@africaimprovedfoods.com for the attention of the Human Resources
Manager of Africa Improved Foods Rwanda Ltd not later than Friday 03rd February 2023.

Please note that only shortlisted candidates will be contacted.

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