INTERNAL COMMUNICATIONS AND CONTENT DEVELOPMENT SPECIALIST (1)

Reporting: Internal Communications and Content Development Specialist will report to the Head of Public Relations.

a) Duties and Responsibilities

The Internal Communication and content Development Specialist will be called to:

  1. Establish an internal communication strategy in conjunction with senior specialist
  2. Implement WASAC Customer communication strategy ;
  3. Ensure water and Sanitation projects are successfully communicated the different
  4. Plan, edit and write content for a variety of internal communications mediums, such as a staff intranet, monthly magazine or regular email bulletin.
  5. Work with Multimedia Communication Specialist especially on projects documentation;
  6. Manage social media and develop new channels to communicate with staff internally;
  7. Draft messages or scripts from the management for presentation to employees in written or spoken form
  8. Ensure internal communication messages are consistent across all mediums for different departments of WASAC and external customers;
  9. Increase awareness of all commercial and technical operations among different stakeholders
  10. Ensure internal communication messages are consistent with external communication messages
  11. Gather and address staff and customers concern and adjust communications content accordingly
  12. Handle the internal communication crisis and propose adequate responses
  13. Event coordination as and when required.
  14. Intranet / web editor supporting the wider team to ensure intranet pages remain up to date
  15. Support audio visual content development
  16. Provide content for existing corporate communication channels.

b) Required key skills; The applicant must demonstrate the following skills:

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Writing skills: There is a need of proven writing, editing and proofreading skills as well as the journalistic ability to source stories from employees;

Speaking skills: strong Effective communication skills are required as the incumbent is likely to be called on to give presentations to staff and external customers’ sensitivity to the organisation’s goals and values and the ability to relay them to employees and different stakeholders is highly needed;

Interpersonal skills: Good interpersonal and relationship-building skills in order to work with communications and HR departments. The incumbent should possess the confidence to deal with senior executives and clearly express his ideas and or communication techniques.

Creative skills required is the creative ability to devise communication strategies in digital format and for this familiarity with information technology, especially digital and video means of communication, is essential.

C) ADDITIONAL SKILLS

  • Ability to work under minimum supervision and sometimes work under pressure for timely communication deliveries.
  • Good written and verbal communication skills with an eye for accuracy and
  • Digital and social media analytics tools (Google Analytics or Web trends, etc.).
  • Web services / tools (HTML5, CSS3, and JavaScript/jQuery).
  • Design audio visual software’s (adobe illustrator, Photoshop,Audition as well as premiere & various image editors.
  • Social media networks and digital tools (games, apps, plugins, etc.)
  • Implementation of digital projects campaign planning
  • Managing web content, including writing, editing and moderating
  • Developing and delivering successful internal digital and social media campaigns

Minimum Qualifications and work experience

The applicant should

  • Hold at least a Bachelor’s degree (BA) in Journalism, Communication, International Relations, Mass Communication or Digital communication.
  • Possess an in-depth knowledge of a particular aspect of corporate communication
  • Have at least four (4) year of working experience in the field of Public Relations or other communications related works, proven by service certificates.

HOW TO APPLY

The interested candidates must submit the require, soft documents to WASAC LTD through Email: recruitments@wasac.rw not later than 24/02/ 2021 at 05:00 PM

DOCUMENTS TO BE SUBMITTED

  • Job Application form on WASAC website
  • Copy (ies) of Degree (s) and related certificate (s)
  • Copy (ies) of service (s) certificate (s) as proof of the required working experience is a MUST

Note 1. To get more information and access to the application form, please visit WASAC website www.wasac.rw, click on Career, then click on Job, download and get the form under useful links.

All Applicants must apply only using the email and all documents must be in one zipped file. Only shortlisted candidates will be contacted.

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