Position Title

Interpreter

Organizational Unit

Medical Heath Department

Duty Station

IOM Kigali, Rwanda

Type of Appointment

 Ungraded (On-Call)

Estimated Start Date

As soon as possible

Closing Date

November 21, 2018

Reference Code

SVN 2019/02 – RW

 

II. Organizational Context and Scope

Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM Rwanda’s Migration Health Assessment Center (MHAC) in Kigali is the leading provider of health assessment and travel assistance services for refugees and migrants traveling temporarily or permanently to the USA, Canada, Australia, UK, and New Zealand. Conducted by specialized and experienced personnel, MHAC assessments are based on the protocols defined by the admitting countries. IOM Rwanda´s MHD MHAC provides services to people living in Rwanda, as well as people from neighboring countries such as Uganda, Burundi and the Democratic Republic of Congo.

III. Responsibilities and Accountabilities

Under the overall supervision of the IOM Rwanda Chief of Mission, under the direct supervision with Migration Health Officer and close coordination of the National Migration Health Physician, and Senior Nurse, the incumbent following standard protocols, will assist national Migration health Physician and Nurses with interpreting during health assessment for Congolese, Ethiopian, Eritrean, Somalian, Libyan and other refugees. After receiving training and orientation from the Senior Nurse the incumbent shall perform the following duties and responsibilities:

Interpret/translate correctly and accurately from English into one (or more, as an advantage), and vice versa, of the following languages of importance (English/Kinyarwanda/Lingala/ Swahili/French/Somali/Tigrinya/Amharic/Oromo etc.) during information sessions, pre/posttest counseling, medical history obtaining, laboratory tests and procedures, and physical examination, as conducted by IOM medical staff, with the following considerations:

The interpreter must interpret to and from: the Physician/Nurse to the applicant and applicant to the Physician/Nurse, capturing the accurate meaning of the information provided and needed to be passed on.

The interpreter must be capable of clearly expressing the statements and messages of medical nature, including but not limited to: sexual intercourse, behavior, and parts; sexually transmitted diseases; use/abuse of substances, mental disorders, cardiovascular diseases signs and symptoms, neurological diseases signs and symptoms, etc.

The interpreter must hold with utmost respect/confidentiality any information shared during physical examination. Failure to do so represents a major breach of the code of conduct and standards IOM adheres to.

Able to assist with directing patient flow or minor messenger’s tasks, if and when requested by the direct supervisor or one of the Doctors, the Data Processing assistants, Medical admin, Chief Nurse, Laboratory Technicians or Receptionists in the IOM clinics.

The interpreter must be fluent in one or more of these languages: English, Kinyarwanda, French, Swahili, Somali, Tigrinya, Amharic, and Oromo.

Assist with directing applicants ‘ flow or minor messenger’s tasks to the different units of the IOM Medical processing center.

Assist in the referral process by accompanying applicants for consultation with the medical specialist at a non-IOM medical facility.

Assist on the Receptionist and Data processing assistant on the appointment of the health assessment / follow up, registration of the applicant, preparing documents for the medical examination and dispatch of the medical document.

Perform any other related duties as assigned by the direct supervisor

IV. Required Qualifications and Experience

Education

  • Completed a Secondary School Diploma from an accredited academic institution, with four years’ experience in a similar position or
  • Bachelor’s degree with at least 3 years of relevant experience.
  • RSC certificate for interpreters

Experience

Experience in providing translation services

Demonstrated ability to maintain confidentiality.

V. Languages

Required (specify the required knowledge)

Advantageous

English, Lingala, Somali, Kiswahili, Kinyarwanda, French, Amharic, Tigrigna, Oromo. (Fluent)

French

VI. Competencies

Behavioral

The incumbent is expected to demonstrate the following values and competencies:

Values

Inclusion and respect for diversity respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.

Integrity and transparency: maintain high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.

Professionalism: demonstrates the ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioral indicators level 1

Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.

Delivering results: produces quality results and provides quality services to clients.

Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.

Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.

Communication: Adapts communication to the recipient’s needs, asks questions to clarify, and exhibits interest in having two-way communication.

Notes

The appointment will be subject to certification that the candidate is medically fit for appointment

How to apply:

Interested candidates are invited to submit their applications by completing the attached form and sent it to iomrwandarecruitment@iom.int by 21 November 2019 at the latest, referring to this advertisement.

The subject of your e-mail MUST indicate the reference code, the Position title as well as candidate’s names

In order for an application to be considered valid, IOM will only accept applications which should include a completed Personnel History Form (please download and fill it) and an application letter (not more than one page)

Only shortlisted candidates will be contacted.

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