I. Background Information

Job Title:   IT Business Analyst

Department: Education Portfolio Management Department

Duo reports to: Functionally to Head of IT and Digital Innovation

Administratively to Head Education Portfolio Management

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Contract terms: 1-year renewable consultancy contract   

II. Purpose of the Job

The purpose of the job is to identify business software and hardware requirements, providing appropriate recommendations based on emerging technologies and trends. 

III. Main Responsibilities of the Job

a)      Monitor the changes in regulations, technology, security standards and its impact on operations and recommend the new or better ones as required.

b)     Continuously research on the emerging products and enhancements. Accordingly, execute special projects for remodeling and upgrade

c)      Analyze existing systems and redefining them to take into account changes in system requirements or equipment configurations.

d)     Identifies opportunities for service delivery improvements, analyse and evaluates techniques for the implementation of new computer applications, hardware, and peripheral equipment

e)      Acting as an information source and communicator between business branches.

f)       Act as a liaison with employees to define technical and operational requirements; provides assistance and problems resolution related to computer hardware, software, and associated peripheral equipment

g)      Liaising between the IT department and the Executive branch

h)     Research tests, and remedies encoding failures manifesting to reveal the exact conditions which resulted in the failure and eventual remedy

i)        Understanding strategic business needs and plans for growth.

j)        Enhancing the quality of IT products and services.

k)      Analyzing the design of technical systems and business models.

l)        Utilizing IT data for business insights.

m)   Analyzing business needs.

n)     Sourcing and implementing new business technology.

o)     Finding technological solutions to business requirements.

p)     Producing reports on application development and implementation.

q)     Running A/B tests and analyzing data.

r)       Analyzing data to inform business decisions

s)      Gather intelligence from corporate executives and middle managers about needs and future growth

t)       Partner with application directors and creators to ensure each project meets a specific need and resolves successfully

u)     Assume responsibility for project tasks and ensure they are completed in a timely fashion

v)      Evaluate, test and recommend new opportunities for enhancing our software, hardware and IT processes

w)    Compile and distribute reports on application development and deployment

x)      Design and execute A/B testing procedures to extract data from test runs

y)      Evaluate and draw conclusions from data related to customer behavior

z)      Consult with the executive team and the IT department on the newest technology and its implications in the industry

  IV. Performance indicators

a)      Accurate analysis of business and user requirements

b)     Timely submission of user requirements

c)      Availability of accurate and timely of Technical Interface Design documents

d)     Feedback from users on solutions developed, recommendations

    V. Working relationships

a)      All departments

  VI. Professional, academic qualifications and experience

a)      Bachelor’s Degree in computer science, Information Technology/ or related field

b)     Professional certification in IT is an added advantage

c)      A minimum of five (5) years’ experience in IT as a business analyst

VII. Core competencies

a)      Knowledge of IT Applications and Systems

b)     Business Acumen

c)      Innovation

d)     Understanding of core banking systems

e)      Cybercrime

f)       Disaster Recovery Management Systems

Application Guidelines:

Interested candidate should apply online (https://www.brd.rw/careers/) and upload application documents including Curriculum Vitae, copies of degree certificates and professional certificates, motivation letter, names of three previous supervisors (as one document) as well as their emails and telephone.

Only online applications shall be considered.

Email only for inquiries (not application): recruitment@brd.rw

Address all applications to the Head, Human Capital and Corporate Services of the Development Bank of Rwanda.

Deadline for application: Friday, March 05, 2021.

The employment package is highly competitive/attractive.

Only Candidates with the right qualifications and relevant experience shall be shortlisted and contacted for interviews.

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