Rwanda IHSA: Monitoring, Evaluation, and Communications Associate (Full Time Position)

Company Overview:

Palladium is a global leader in the design, development and delivery of Positive Impact – the intentional creation of enduring social and economic value. We work with foundations, investors, governments, corporations, communities and civil society to formulate strategies and implement solutions that generate lasting social, environmental and financial benefits. 


For the past 50 years, we have been making Positive Impact possible. With a team of more than 2,500 employees operating in 90 plus countries and a global network of more than 35,000 technical experts, Palladium has improved – and is committed to continuing to improve – economies, societies and most importantly, people’s lives. 


Palladium is a child-safe organisation, and screens applicants for suitability to work with children. We also provide equal employment to all participants and employees without regard to race, color, religion, gender, age, disability, sexual orientation, veteran or marital status. 

Project Overview
The Rwanda Integrated Health Systems Activity (RIHSA) is a newly awarded, three year project funded by the U.S Agency for International Development (USAID).  RIHSA works to reduce the financial barriers to healthcare in Rwanda through a mix of public and private interventions.  RIHSA works to improve the quality of essential health services at national, facility, and community levels utilizing a health systems approach.

Position Overview
The Monitoring, Evaluation, and Communications Associate will assist in monitoring and responding to Project indicators, in addition to mandatory USAID Indicators. The Associate, alongside the MEL Manager, will design and implement the M&E Plan that will measure the Project’s performance and impact as well as progress in achieving the expected results.  The Associate will be responsible for coordinating with USAID, the project team, key stakeholders, and partners to develop, publish, and disseminate communication products and learning experiences using various communications technologies and tools. This may include, but is not limited to, writing communications materials, as well as helping the Chief of Party develop and implement strategic communications plans. Communication efforts will include a focus on external outreach to ensure public awareness of project activities, facilitate information access, increase the positive awareness of the Rwandan producers and products, and sharing to strengthen reporting functions.  The position reports to the MEL Manager.  Applicants are expected to have existing legal authority to work in Kigali and Palladium will not pay for relocation to Kigali. 

The expected start date is July 1, 2020.

Primary Responsibilities:

  • Advise the Project Management team on planning, monitoring and evaluation processes and give recommendations to improve the quality of these processes.
  • Confirm the information reported to in the Monitoring and Evaluation System through field actions and comparisons with other databases.
  • Support in the development of tools required to carry out annual and baseline project evaluations.
  • Provide reports that are requested using the M&E System and other tools and office data sources if necessary.
  • According to the Work Plan, monitor and evaluate the implementation of the activities in each project component, the completion of the commitments, and the conditions of the environment where the activities are developed.
  • Coordinate with the different internal and external departments for the collection of data to be recorded in the M&E System.
  • Coordinate with technical leads of each activity and component to ensure M&E obligations are fully satisfied on time and collaborate on the development of M&E reporting in all required forms.
  • Analyze data from primary and secondary sources that may be useful for the achievement of project objectives.
  • Production and writing of communications documents such as: Newsletters, Fact Sheets, Scene Setters, Brochures, Success Stories, Email Newsletters, press releases, etc.
  • Assist in graphic design of the Project´s institutional image and communication products such as: Banners, Rollups, printed materials, reports, promotional, PowerPoint presentations, etc.
  • Assist in video production and editing.
  • Photo shooting and manage the picture archive.
  • Assist in ensuring the correct application of the USAID graphic standards manual.
  • Monitor local and national media information on topics of interest to the project.
  • Organize initiatives and plan events or press conferences.
  • Foster relationships with advocates and key persons.
  • Other functions as assigned.


Required Qualifications:

  • BS/BA in M&E, public relations, communications or relevant field
  • Experience working on communications or monitoring/evaluation specialist for development projects, preferably USAID projects
  • Advanced skills in copywriting and graphic editing
  • Solid understanding of project management principles
  • Working knowledge of MS Office; photo and video-editing software is an asset
  • Excellent communication (oral and written) and presentation skills
  • Outstanding organizational and planning abilities
  • Advanced command of English
  • Experience with government engagement and policy analyses, costing, and health economics, desired
  • Past work experience managing USAID- or other donor-funded projects beneficial
  • Ability to present complex information to diverse audiences. Clear and effective writing and oral communication skills, including significant experience with report development and delivering oral presentations supported by PowerPoint slides.
  • Strong program management, organizational, and interpersonal skills required
  • Demonstrated problem solving, analytic, financial, and evaluative skills
  • Attention to detail and ability to effectively and efficiently perform multiple tasks and balance competing priorities often within a required timeframe
  • Professional and mature demeanor and conduct
  • Ability to take initiative and/or respond independently to situations
  • Ability and willingness to travel within Rwanda as needed to collect data and monitor and evaluate activities

Applications will be accepted until a suitable candidate is identified.  

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