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Quality Improvement Specialist

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Rwanda IHSA: Quality Improvement Specialist (Full Time Position)

Company Overview:

Palladium is a global leader in the design, development and delivery of Positive Impact – the intentional creation of enduring social and economic value. We work with foundations, investors, governments, corporations, communities and civil society to formulate strategies and implement solutions that generate lasting social, environmental and financial benefits. 


For the past 50 years, we have been making Positive Impact possible. With a team of more than 2,500 employees operating in 90 plus countries and a global network of more than 35,000 technical experts, Palladium has improved – and is committed to continuing to improve – economies, societies and most importantly, people’s lives. 


Palladium is a child-safe organisation, and screens applicants for suitability to work with children. We also provide equal employment to all participants and employees without regard to race, color, religion, gender, age, disability, sexual orientation, veteran or marital status. 

Project Overview
The Rwanda Integrated Health Systems Activity (RIHSA) is a newly awarded, three year project funded by the U.S Agency for International Development (USAID) based in Kigali, Rwanda.  RIHSA works to reduce the financial barriers to healthcare in Rwanda through a mix of public and private interventions.  RIHSA works to improve the quality of essential health services at national, facility, and community levels utilizing a health systems approach. 

Purpose of Position
Palladium seeks a Quality Improvement Specialist for the RIHSA project based in Kigali, Rwanda.  The Specialist supports the Quality Improvement Director (QID) in support of activities related to strengthening quality of essential health services, such as strengthening leadership and governance of DHMTs for QI and strengthening accreditation processes. The quality improvement specialist reports to the QID.  Applicants are expected to have existing legal authority to work in Kigali and Palladium will not pay for relocation to Kigali. 

The position is expected to start on July 1, 2020.

Specific Responsibilities

  • Conduct site assessment of various health services
  • Conduct data collection and analysis
  • Participate in work planning with partners and government
  • Work closely with Ministry of Health, USAID and private health care providers to support national quality improvement policy and strategic plan
  • With the director, manage implementation of program’s quality improvement plan and oversee capacity building efforts in quality management activities
  • Work with national and local actors to optimize data use to improvement effectiveness of local quality improvement approaches
  • Ensure data quality measures are upheld
  • Participates in technical meetings with donor, Ministry, and other actors
  • Performs other related duties and responsibilities as assigned

Required Qualifications:

  • MPH, MSc, MA, MBBS or similar with a focus on healthcare quality improvement in public health, clinical health, international development, public policy, health sector management, or related field with academic specialization in healthcare quality improvement or commensurate work experience in healthcare quality improvement
  • 3-4 years experience in relevant field including designing and implementing quality improvement and/or supportive supervision skills
  • Strong facilitation, coaching and mentoring skills
  • Proven ability to manage data and familiarity with computer data analysis packages preferred
  • Fluency in English required
  • Proficiency in Microsoft Office
  • Strong written and oral communication skills
  • Experience with government engagement and policy analyses, costing, and health economics, desired
  • Past work experience managing USAID- or other donor-funded projects beneficial
  • Ability to present complex information to diverse audiences. Clear and effective writing and oral communication skills, including significant experience with report development and delivering oral presentations supported by PowerPoint slides
  • Strong program management, organizational, and interpersonal skills required
  • Demonstrated problem solving, analytic, financial, and evaluative skills
  • Attention to detail and ability to effectively and efficiently perform multiple tasks and balance competing priorities often within a required timeframe
  • Professional and mature demeanor and conduct
  • Ability to take initiative and/or respond independently to situations
  • Ability and willingness to travel within Rwanda and to implement studies on a national basis

Applications will be accepted until a suitable candidate is identified.  

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