RELATIONSHIP ASSOCIATE (2 vacancies)

REPORTING LINE: HEAD OF BUSINESS BANKING

DEPARTMENT: BUSINESS BANKING DEPARTMENT

Job Purpose:

The job holder will contribute to business development by selling the banks products/services to existing and new clients, work alongside the Business Support Officers to develop and oversee client relationships to ensure that top level service is provided and continuously monitor the loan portfolio quality of the segment.

The successful candidates will be responsible for the following:

• Responsible for the delivery of set targets for new accounts acquisition, deposits, risk assets, transactions and revenue and the effective management of customers
• Responsible for maintaining the quality of the allocated credit portfolio of Business customers.
• Responsible for the assigned portfolio and overall cross-selling of Bank products and services.
• Responsible for resolving of customer complaints and ensuring overall delivery of high quality and personalised customer service.
• Closely monitor the credit portfolio of the unit, initiate proposals for new facilities or facility modifications and grow a healthy portfolio

• Ensure adherence to the Bank’s turnaround time standards for processing, sanctioning and recommending credit applications;
• Responsible for the quality of recommended applications credit applications

To qualify for this role applicants must have the following:

• A Bachelor’s degree, preferably in Finance, Business, Banking or related fields
• Minimum of 3 years’ experience in business development, customer accounts management or to have worked in any similar fields in a financial institution will be an added advantage.
• Proven skills for marketing or sales of products/services; customers.
• Ability to understand credit financial analysis and origination of credit files
• Strong ability to plan, organize, monitor and evaluate business performance in relation to set objectives.
• Strategic perspective and good knowledge of the Rwanda business market and regulatory infrastructure.
• Good computer skills (word, excel, database)
• Good communication, presentation and negotiation skills

Interested candidates are required to submit their CV and cover letters- clearly indicating the title of the position being applied for to hr.recruitment@imbank.co.rw; the deadline for submission of applications is at 5:00pm on 14^thJune 2019.

NOTE: Only shortlisted candidates will be contacted.

For more information,please visit https://www.imbank.com/rwanda/careers/relationship-associate-2-vacancies/