Retail Sales Representative – Kenolkobil


Job title: Retail Sales Representative

Reports to: Retail Regional Manager

Department: Retail

Location: Head Office/ Depot


The Kenolkobil Group is Africa’s fastest growing indigenous oil marketing conglomerate with an expansive investment portfolio spanning the entire Eastern, central and Southern parts of the African continent. The group consists of subsidiaries in eight African countries outside Kenya (Head office) including; Uganda, Rwanda, Zambia, Ethiopia and Burundi.

At Kenolkobil we recognize that our human resource is our biggest asset. We are constantly looking for talented, creative and innovative team players who are excited by the opportunity of working in a world-class, fast-paced organization

Job purpose

The purpose of this job is the management of Retail stations in line with the company strategy, policies and procedures to ensure delivery of sales volume targets for Fuels, Lubricants and LPG, operational and profitability targets per station within the territory and for the entire territory as a whole while ensuring all station operations are conducted within the law as prescribed by various duly constituted regulatory bodies and in keeping with the laws of the country

The Retail Sales Representative will be the liaison between the company and the dealer, ensuring all operations at the station from sale of fuels, lubricant, LPG and non-Fuel retailing activities conducted at the station are done in a safe manner with due regard to KK HSSE policies and industry best practice. Areas of operations

Duties and responsibilities

1.Draws up a P&L forecast at least once a year for each station under his/her Jurisdiction and balances the P&L forecast for Company Operated stations

2.Develops a profitability grid for each CODO and DODO station

3.Calculates the working capital requirement for the operation of each Company Operated station and revises it as soon as necessary

4.Conducts monthly gauging (dip readings) in each of the stations and Performs monthly station pump index readings in order to verify compliance with exclusive supply rules

5.Measures fuel losses and gains by performing meter dip analysis and recommend necessary action to mitigate and reduce the losses that are above tolerance.

6.Conducts a monthly shop inventory for each of the stations

7.Measures shop losses and gains and calculates the actual margin per product family by performing a balance of materials

8.Conducts a monthly check of cash for each of the Company Operated stations and calculates cash in hand and banking reconciliations against sales

9.Handles the end of dealer contracts and Manages the commercial aspects of contracts with dealers

10. Recovers receivables and collects unpaid invoices to ensure no outstanding overdue amounts. (TAR management)

11.Controls HSEQ standards, station quality levels and maintenance activity

12.Builds and follows action plans for each station

13.Recruits and coaches’ dealers and give them one-on one advice

14.Proposes training plan and ensures that station staff attends compulsory training sessions

15.Analyses Sales of fuel , LPG and Lubes sales on daily weekly and monthly basis and diversification sales on monthly basis and ensures achievement of monthly and annual sales and profitability targets for each site.

16.Monitor territory delivery of the Customer Commitment (Monthly service standard and housekeeping checks, Mystery shopper surveys) and compliance to Site Operations/HSSE standards, contracts and all legal and regulatory compliance by the Dealer. Instigate remedial action plans where necessary.


1. Bachelor degree

2.Excellent knowledge of Group procedures, standards and norms

3. Minimum 2 years’ experience in the retail business

4.In depth computer knowledge in Excel, Word and Powerpoint

Working conditions

Normal work pattern with travel within a territory

Physical requirements


Additional requirements

a. Team player

b. Negotiation Skills:

c. Coaching ability

d. Able to Motivate, Coach & Develop

e. Analytical

f. Attention to details.

Direct reports


Interested candidates who meet the above requirements should submit their application letters accompanied with their CVS, addressed to the Human Resources Management of KenolKobil Rwanda, to the below email: Please indicate the job title you are applying for in your email subject line


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