Division

Information Technology

Business Unit

IT Network Unit

Reporting to

Network Manager

Key Accountabilities
  • Carry out network administration and troubleshooting tasks to ensure WAN and LAN are operating efficiently at all times at head office, Disaster Recovery Center and in branches;
  • Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes;
  • Implement IT strategies and polices on routers, firewalls, switches and redundancy for the bank
  • Monitor user compliance with the policies and procedures on networks to ensure exposure to the business is curbed in a timely manner
  • Continually improve the network by monitoring and evaluating network performance issues including availability, utilization, throughput and latency
  • Planning and executing the selection, installation, configuration, and testing of network devices for better performance
  • Plan, coordinate, and implement network security measures to protect data, software, and hardware
  • Implement relevant system updates as per schedule to ensure the system capability is managed at all times
  • Troubleshoots and solves the most complex network connectivity problems, including monitoring the network for problems, diagnosing problems, and taking the appropriate corrective measures to ensure an expedient resolution.
  • Perform data backups and disaster recovery operations of all network devices.
  • Engage users on areas of improvement on infrastructure service delivery to ensure they are fully facilitated to deliver timely and quality service to customers
  • Handle escalated technical issues to support the business on network issues.
Experience
  • A minimum of three (3-4) years of experience in network administration from an organization of similar size and complexity in operations
Qualifications
  • Bachelor’s Degree in Computer Science, computer engineering, information systems or any other relevant degree
Knowledge
  • Specialist network knowledge, communication, planning, analysis and problem solving
  • Communication skills
  • Innovation ability
  • Ability to work under pressure
  • Knowledge of professional standards,
Expression of Interest

Submit your CV to recruitment@bk.rw by 17th June 2020.

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