- In coordination with existing social protection organizations and cluster protection’s guidelines, ensure access to protection services to vulnerable, destitute, and survivors of violence among cross-borders traders and porters operating at the border posts of Rusizi and Bukavu, including their children, family members, and close relatives and friends in the marketplaces and neighbourhoods of bordering communities.
- Strengthen existing support groups, cooperatives, and trade associations, to promote psychosocial support and protection services for cross-border traders and porters, including access to basic services such as justice, education, health, housing, and food for them and their children. Provide constant follow-up to beneficiaries referred to protection-focused institutions, human rights organizations and civil society associations.
- Promote participatory initiatives and structured activities aimed at activating protective, restorative, and transformative psychosocial factors for cross-border traders and porters at various levels of their professional activities and social networks: cooperatives and trade associations’ membership; intra and inter family cooperation; participation to social gatherings and public events in the community; inclusion in educational, cultural and recreational activities.
- Coordinate with Project Officers in Rusizi and Bukavu and other members of the IOM Social Cohesion Mobile Team, inclusion of vulnerable cases in community-based activities along the full spectrum of social cohesion initiatives at the border posts, marketplaces and neighbourhoods of the bordering communities.
- Provide training sessions to customs authorities and police officers, provincial and district authorities, cooperative leaders and trade associations members, NGO’s staff, community focal points and volunteers on conflict management and social cohesion topics related to women’s welfare and cross-border trade (vulnerability factors, protection threats and risks, social protection and safety-nets).
- Provide technical guidance and supervision to community focal points and volunteers in the concerned communities, ensuring that program’s activities are effectively communicated and carried on in participatory and inclusive ways.
- Develop awareness messages/campaigns related to women’s welfare and cross-border trade (vulnerability factors, protection threats and risks, social protection and safety-nets) to be disseminated at border posts, marketplaces, cooperatives, trade associations, health posts and hospitals, provincial and district councils in the bordering communities of Rusizi and Bukavu.
- Mobilize support groups and opening forums to enhance advocacy, dialogue, mutual understanding, and cooperation among cross-border traders, customs authorities and police, provincial and district authorities, cooperatives and trade associations, NGOs and CSOs, students’ and teachers’ associations, women’s groups and youth clubs, churches and faith-based organizations.
- Facilitate MHPSS/Social Cohesion needs assessments, surveys, action-research in the concerned communities of the project to enhance access to community-based psychosocial services and social cohesion initiatives for the most vulnerable sectors of cross-border traders and porters in Rusizi and Bukavu.
- Report on the psychosocial activities/sessions conducted to Project Officers through clear and concise reports on monthly basis, as well as fill the program’s monitoring forms and update mission’s online database in accordance with structured reporting requirements.
- Assist Project Officers and IBM Program Manager in the technical management of the program at field and local level, and any other duty that might be assigned by the IBM Program Manager.
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- Values – all IOM staff members must abide by and demonstrate these three values:
- Inclusion and respect for diversity respects and promotes individual and cultural
- differences; encourages diversity and inclusion wherever possible.
- Integrity and transparency: maintain high ethical standards and acts in a manner
- consistent with organizational principles/rules and standards of conduct.
- Professionalism: demonstrates ability to work in a composed, competent and committed
manner and exercises careful judgment in meeting day-to-day challenges.
Core Competencies – behavioural indicators level 2
- Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
- Delivering results produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
- Managing and sharing knowledge continuously seeks to learn, share knowledge and innovate.
- Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
- Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.
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